At Sálo Kids, we want every mealtime to be safe, fun, and worry-free. While we don’t offer refunds, we’re happy to help with exchanges to make sure your little one gets the perfect Salo piece.
Exchanges
You can exchange any item within 30 days of receiving your order. Whether it’s a different product, size, or colour, we’ll guide you through the simple exchange process.
How to Exchange
Contact us at hello@salokids.com.au with your order details. We’ll provide instructions for returning your item.
Once we receive it, we’ll send out your replacement item as quickly as possible, usually within a few business days.
Return Shipping
Return shipping costs are the responsibility of the customer unless the item arrived damaged or incorrect.
Damaged or Incorrect Items
If your item arrives damaged or not what you ordered, please contact us immediately at so we can arrange a replacement at no extra cost.
