Shipping & Delivery

At Sálo Kids, we want every little mealtime adventure to start smoothly, so we make sure your order arrives safely and on time.

Shipping Areas

We ship Australia-wide and New Zealand

Shipping Costs

  • Standard Shipping: $12.00 AUD
  • Express Shipping: $15.00 AUD
  • Standard Free Shipping on orders above: $100 AUD
  • International Shipping: Rates are calculated at checkout based on your location and order size. Delivery times vary depending on the destination.
    Please note that any import fees/taxes in the recipient's country is not covered by Sálo.

Dispatch and Delivery Times

All orders are carefully packed with love and care. Once your order is placed, it usually takes 1–2 business days to dispatch.

  • Standard: 3–7 business days
  • Express: 1–3 business days

Delivery times are approximate and may vary slightly depending on your location and time of the year.

Order Tracking

Once your order is dispatched, you’ll receive a tracking number via email, so you can follow every step of your package’s journey.

Important Notes

  • Please ensure your shipping address is correct at checkout to avoid delays.
  • We are not responsible for delays caused by the shipping carrier beyond our control.
  • If your order is lost or damaged in transit, please contact us immediately at hello@salokids.com.au so we can assist you.