Welcome to Sálo Kids. By using our website and purchasing our products, you agree to the following terms and conditions. Please read them carefully.

1. General

Sálo Kids (“we”, “our”, “us”) designs and sells children’s tableware products. By placing an order with us, you agree to these Terms & Conditions and our Privacy Policy.

2. Orders

• All orders are subject to availability and acceptance by Sálo Kids.
  
• We reserve the right to refuse or cancel an order at any time.
  
• Prices are correct at the time of ordering but may change without notice.
  
• Orders are only shipped within Australia.
  

3. Payment

• Payment must be made in full at the time of purchase.
  
• We accept Australian dollars (AUD) via the payment methods provided at checkout.
  

4. Shipping & Delivery

• Delivery times and costs are outlined on our Shipping & Delivery page.
  
• We are not responsible for delays caused by third-party carriers.
  

5. Returns & Exchanges

• We do not offer refunds, only exchanges.
  
• Exchanges can be made within 30 days of receiving your order, subject to our Returns & Refunds policy.
  

6. Consumer Guarantees

• In accordance with the Australian Consumer Law (ACL), products must be of acceptable quality, match descriptions, and be fit for purpose.
  
• This does not affect your statutory rights under the ACL.
  

7. Limitation of Liability

• Sálo Kids is not liable for any indirect or consequential loss arising from your use of our products, except as required by Australian Consumer Law.
  

8. Privacy

• We collect and store your personal information to process orders and provide the best customer experience.
  
• Your information is handled in accordance with our Privacy Policy.
  

9. Governing Law

• These Terms & Conditions are governed by the laws of Australia.
  
• Any disputes will be resolved under the jurisdiction of Australian courts.
  

10. Contact Us

If you have questions regarding these terms, please contact us at: hello@salokids.com.au.